I believe there are roles for both sides here. Where I think we get into trouble is when we don't clearly define what those roles should be. Who owns the member when they're transitioning? I think we're going to have to make some very hard decisions. I think while you're wearing the uniform, you are the responsibility of the Canadian Armed Forces. As the client in this particular case reaching out to a service provider, Veterans Affairs, I think the Canadian Armed Forces should determine when Veterans Affairs gets engaged and on what it gets engaged. I think if we had that type of a format, where the clients could dictate the services they wanted, it would work much better. I don't know if we need a third separate entity to do this; I just think we need to have clear roles and responsibilities.
On February 13th, 2018. See this statement in context.