I regularly speak to my commanding officers about challenging situations, and it's not necessarily because of what they're entitled to, but just because of the situation.
We regularly get feedback from the members who are not completely satisfied, and we work through the chain of command and with all of the partners to try to resolve those as well as we can.
Having said that, we are, in the end, limited by resources in what can be achieved, but we do try to do our best to take care of our members.
Thank you.