Thank you.
My question isn't about skills, but about the ability to convey information about what's new and promote it. It's essential.
Let's go back to case managers.
They're on the ground, so they're hearing and seeing what's working and what isn't. Can you maybe share some of the common barriers they are sharing? They're on the ground and they see it and they talk and work with.... Are there some common areas that they're sharing where there seems to be a gap in the transition? They're seeing it, so what feedback can you give me on that?