Improvements that I see? One of the first is in applications. We have a heck of a lot of applications at Veterans Affairs. We would like to go to one application.
What we would like to do is ensure that a veteran or a family member provides us information once, and then instead of asking them to repeatedly provide us with this information, it's given once. We're working electronically with My VAC Account to do that. It will not be ready right away, but it's something we're working towards.
In terms of transition, with my colleague we have a VAC-CAF joint task force on seamless transition. We're looking at a number of projects to make that transition as seamless as possible.
In terms of adjudication, we're looking at ways in which we can diminish this backlog. We are constantly looking to improve. I find it very unfortunate if my comments left the impression with this committee that we are so bureaucratic that we focus on a program-centric approach rather than a veteran-centric approach, because veteran-centricity is really what we're all about.