As you do know, the case managers at DND have nursing backgrounds. They're under a medical model. The primary concern of the case managers at VAC is reintegration into civilian life. There's a lot of communication before the releasing process. It is part of our enhanced transition strategy to make sure that the case managers from DND communicate concerns they may have so VAC can start being involved pre-release. They can start to work with the veteran so there is a continuity of services during the transition. When the member becomes a veteran, he or she is not left without a case manager in the process.
On February 15th, 2018. See this statement in context.