Yes, sir. I'll carry on with what Mr. White was saying, because I would agree.
One of the things is that when you have your case manager-and-veteran relationship, that case manager can help the veteran apply for the benefits that are in front of them, benefits that the department specifically can deliver, but then, when you have to talk to Veterans Affairs or National Defence or the Canada Revenue Agency or Service Canada about the CPP benefit, you're on your own. The case manager can't help you with that, and you're actually back to square one, with new doctor's letters and new forms. We're looking for something whereby the case manager becomes almost an ambassador of the federal government's programming to the veteran.