Yes. Thank you for the question. There has been analysis.
To be honest, I don't think we'll ever get the backlog to zero, because in an operational environment you always have files that—for good reasons—will be late. I just want to say—
On June 7th, 2018. See this statement in context.
Assistant Deputy Minister, Service Delivery, Department of Veterans Affairs
Yes. Thank you for the question. There has been analysis.
To be honest, I don't think we'll ever get the backlog to zero, because in an operational environment you always have files that—for good reasons—will be late. I just want to say—
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