Well, actually, when we go to visit, we send teams of case managers and veterans service agents. They go as a pair. They announce their visit quite a while in advance. We rely on our partners to relay the word that we're coming. We also have posters that are posted in different locations.
They take appointments. Veterans and their families come to them, but they also go to the veterans, and they sometimes do home visits in quite remote locations.
It is our first year. We've done the 12 visits. Of course, the focus for the first year was really on outreach, on getting the word out, identifying good partners, and building relationships with partners. That is really the key in order to promote our benefits and programs.
Now they're seeing a switch. They're more into direct services, because there's such a need and such an increased volume of clients coming to them. For example, in the north—