Prior to 2016, we were not going up north as often as we go right now, and we didn't have the sensitivity that we have now.
On June 12th, 2018. See this statement in context.
On June 12th, 2018. See this statement in context.
June 12th, 2018 / 11:30 a.m.
Acting Director General Field Operations, Service Delivery Branch, Department of Veterans Affairs
Prior to 2016, we were not going up north as often as we go right now, and we didn't have the sensitivity that we have now.
See context to find out what was said next.