I would add that we are opening nine offices across the country, as well as another office in Surrey, British Columbia. We are setting up another outreach clinic to serve northern and Arctic communities. Plus, we've partnered with people to help veterans fill out all the forms.
When I was in Vancouver last week, a staff member there had received a problematic application. It was missing information, just as Mr. Christopher described.
Even after we sent another form to the veteran's physician, the information was still incomplete. All of that delays processing.