I'll keep my questions short. Then I'll pass the floor to my colleague Mr. Samson.
Going back to the backlog issue, I wonder if you could just help paint a picture because I think sometimes we focus on specific cases, and it's important to focus on specific cases because they can speak to a broader set of challenges or truths. However, is the reason that there was a lesser backlog in past years directly correlated with the fact that there were lesser benefits and fewer beneficiaries?
Are we dealing with a circumstance where we have far more ability to be compassionate, greater ability to be supportive of a veteran and of their family, and we're finding ourselves in a position where we're transitioning from a place where there were far fewer resources for the department to deliver those benefits, to a place where we're delivering more benefits to more beneficiaries and bringing on board all those institutional resources that enable delivery?