Thank you, Mr. Chair.
The challenges you are facing are not just huge, but also extremely important. It all hinges on human resources. I was a manager for 20 years before becoming a member of Parliament, so we would have plenty to talk about. My understanding is that the solution lies in human resources, in staff recruitment. You need more hands on deck. Your so-called battle must be fought on the human resources front. Unfortunately, try as I might, I have a hard time believing that you will overcome this.
You mentioned the backlog of the 1920s. That surprised me.
General Natynczyk, you said you accept incomplete applications.
In light of that, I will repeat my question. Is it an option for the department to consider the possibility of pre-approving all pending claims? Could the department assess the positive or negative impact of that measure, as well as the cost and spending implications?