Thank you for your question.
It is true that the processing of claims submitted by French speakers has been delayed for a while now. We've taken steps to increase our French-speaking staff to ensure decisions are rendered in the same amount of time for all the claims we receive.
As we speak, nearly 28% of our decision-making staff are either native French speakers or bilingual. That includes recent hires, and we are still hiring. I'll certainly be talking about that later. We want to make sure we have more decision-makers whose mother tongue is French. We are working hard to build as large of a francophone team as possible.