I totally agree, and I think one of the biggest things for the veteran or civilian with PTSD is that they disengage from society. What we have found with the dogs is that it helps them reconnect through training and through being with a group. It helps them find their voice and be part of something. It makes them feel that they're not alone.
That's where we have found the biggest change. They have someone there who they can count on all the time by their side, and it makes them more comfortable. Also, embarrassment is a huge part of it, and lots of people will not hug another person or talk to another person, but they will hug and talk to their dog.