I'm sorry. We're missing our fearless leader today, so we're kind of jumping around here. Thank you.
I want to bring up an individual I just met in my province who is a veteran and has a responsibility within government. He got a service dog from this organization that has not been mentioned much today, but he didn't realize what he had. He was told he had a service dog, but once he met with a good friend of mine who's involved in the research in Saskatchewan, he realized that he had an obedience dog, which is not a service dog.
Marc, hi. It's good to see you.
I'm going to ask both Marc and Ms. Moss, very briefly, to each talk about the dynamics of what we need to do here when I hear about concerns such as that and the importance of realizing, even for our veterans, the difference between an obedience dog and a service dog and what that is.
Then, of course, Dr. Dell and Dr. Chalmers have done extensive research at our university in regard to the importance of having to have the individual working with the dog from as early on as possible, because veterans understand teams.
Another critical component is that they have to have continued follow-up. This individual was given this dog and they said farewell. He has asked them to come back, and two years later there's still no response.
I'd like your perspective, because these are the key values and key things that we need when we're talking about standards.
Marc, do you want to go first, and then Ms. Moss?