I don't disagree with Ms. Moss at all. If it takes a year, it takes a year. If it takes two, it takes two. It needs to be done right. As an end-user and somebody who's not involved with the operation of a service dog organization, if it takes more than two years, I'm totally satisfied with that, because it will benefit.... I know there is no standard anywhere, internationally, when it comes to service dogs.
On June 14th, 2021. See this statement in context.