Thank you for the question.
The VAC service standards are that 80% of applications are to be processed within 16 weeks. What we are seeing now is that these service standards are not met and only 37% of applications are processed within these timelines.
Under the two scenarios we have looked at.... In the first scenario, the service standards would be met by February or March 2023, so that's two and a half years from now. In the second scenario, where the backlog would be totally eliminated within 12 months, service standards would be met after 12 months. Depending on when the implementation starts, that would probably be sometime in 2022, 12 months after the changes under scenario two are implemented.