Thank you, Chair, and all of the presenters today. Very important information has been shared with the committee, and I appreciate the opportunity to listen to your information and to read up on some of the bigger reports.
I'd like to start with a question for Madame Vaillancourt. In June 2020, VAC established an integrated team to break down silos, to eliminate inefficient file hand-offs, to improve the quality of decision-making, etc.
Have you had any feedback from your union members about the impact of these changes?