No, I'm simply talking about the department's service standards. One of them says that the department must process an application within 16 weeks, but that target has not been reached for seven years. I think it is important to mention it. It is not that it achieved the target one year and missed it the next year, and so on. It did not achieve it for seven consecutive years. That long a period without improvement cannot be justified.
You mentioned francophones. Contrary to what we had stated in our report, we have observed an improvement as a result of the measures taken in response to the veterans ombudsman's report. The situation has improved for francophones, but it has got worse for anglophones. We might say that resources have gone from one pocket to another. A more long-term solution should be applied for managing benefits applications, which are increasing significantly. That is why we have to find a solution that is not temporary, in my opinion.
You asked me whether I would consider the possibility of doing a supplementary audit to determine whether the situation has improved for francophones. If I did a new audit to determine whether the situation has improved, the audit would relate to all veterans, be they anglophones, francophones, women, or men. The audit would include everybody. I think we have to give Veterans Affairs Canada time so the department can try to implement its plan for making improvements.