Thanks for the question.
A case manager's role involves much more than just the rehabilitation program. They are the linchpin of contact for veterans working with the department in terms of re-establishment and rehabilitation. The rehabilitation program is just one.
Within the rehabilitation program, however, they were tasked with a whole host of administrative responsibilities in terms of coordinating appointments and finding service providers and others, which they will not have to do. They will not have to chase reports to be able to help serve and support their veteran clients. In this case, when a contract goes into place, it will be a significant reduction in the administrative elements of what they're responsible for.