They are aware that a partner will be in place as of November 22nd, but they are unaware of the contract details. That is what is worrying. You are playing with numbers and percentages. It's easy to do a survey and give a percentage.
I am telling you that we are aware that we will soon have a partner, but we do not know what will happen afterwards. People answered by agreeing that they were aware, but 68% means nothing.