We never liked the streamlining aspect. The department has, as I said, been noting that it's going to ease the administrative burden. We don't find that, and the case managers, as I said, have not seen any less of an administrative burden.
Right now they're transitioning all of the files from one system to another system by filling out a six-page migration form, which is more or less giving the relationship that the case manager has built with the veteran to the new contractor. That is how the contractor is going to learn about what the veteran's needs are—through a six-page document—whereas a case manager might have spent five months or more trying to build that rapport and relationship with the veteran.