Thank you.
When we have vets here, we normally recognize their service and say “Thank you for your service”. I want to do that, but I don't want you to think that it's just a platitude. We do not go through the experience of what you've gone through as told in your stories. What you've shared with us is sometimes very horrifying to us, and I want to let you know that we're grateful for the sacrifices you've made. We're grateful that you're here to help us provide a better service for those who are in similar situations to you, so I want to say thank you for being here today.
Mr. Banks, I'm going to ask you a question.
Do you feel abandoned by Veterans Affairs and how they've treated you recently?