For a few years now, we have been in regular contact with the Department of Veterans Affairs. In the past, the vast majority of veterans we worked with did not have dealings with the department because they didn't have any medical issues or require support. They were looking for a job. Only 20% of veterans were also in need of support through the department.
For that reason, we weren't really plugged into the department. However, now that the department is focusing more and more on employment, not just on service delivery, it's looking to us for help.