The way we measure success is that basically, when it comes to employment, we refer veterans to different organizations. I mentioned Forces@WORK and Helmets to Hardhats, but to be perfectly honest, the most success we have had with getting some of our veterans employed has been with the commissionaires, because they are flexible and are willing to meet the needs of different veterans. That's been our biggest measurement of success, I guess.
As far as getting the information out there goes, we currently do receive emails from VAC stakeholder engagement, but we have never received emails regarding what the department is doing around these career transition programs and services. I think putting those out to all stakeholders would be helpful.
I also think that when veterans make their first contact with Veterans Affairs, they should be advised about all benefits and services that are available, whether the case manager thinks that they apply to that veteran or not. As I said, if veterans don't know about the services, they don't know what to ask. If it were standard protocol right from the get-go that they were advised about all the benefits and services, I think that would be very beneficial.