I think one of the major changes that happened—and it happened after the class action—was having more dedicated staff specifically managing these files. I don't know about everybody else's experience, but my claim for PTSD sat for about two and a half to three years until they introduced the dedicated system. Then it was more fast-tracked, both because with the class action it was required, but also because they had staff who were trained in what to look for.
Because sexual assault remains something that is really hard for people to come forward and talk about, it remains under-reported. That's for men and women. We know that men are assaulted in great numbers and don't come forward for a lot of very specific reasons. Knowing that they don't come in with proof and knowing that they don't come in, necessarily, having talked to a doctor or even having made a police report.... There needs to be, again, more education, more trauma-informed.... There needs to be an understanding that we're not going to have all the paperwork that we might have if we break a leg or suffer some kind of physical foot injury or something like that. However, it doesn't make our injury any less valid.