If I'm understanding you correctly, the issue with the case manager is generally one of rapport, and that rapport is really destroyed when there's a turnover, because you have to just start over again. Is that correct?
Conservative
Frank Caputo Conservative Kamloops—Thompson—Cariboo, BC
If I'm understanding you correctly, the issue with the case manager is generally one of rapport, and that rapport is really destroyed when there's a turnover, because you have to just start over again. Is that correct?
See context to find out what was said next.