I cannot take credit for that. That was Christine Wood, who spoke to you on April 17. Those were her words.
I've gone back and listened to and watched a lot of the sessions that have taken place for this women's study. Clearly the sense that I have, the impression that's left with me—and I'm sure with the rest of the RCMP Veteran Women’s Council—is that it does behave more like an insurance company than like the resource it was intended to be. That intention, I think, is reflected in the Pension Act in the preamble and right at the beginning.
What is the purpose and the object of the Pension Act? If your people are treating the claimants, who are the veterans, as, it seems, only bumps along the way and protecting the government's money to the detriment of a veteran, then that's pretty bad insurance behaviour. As a former lawyer practising complex civil litigation, some of which involved insurance claims, I would have been shocked if an insurer had come across to one of my clients and acted in that way. An insurer in private industry, if this were to go to court, would be faced with a claim of acting in bad faith.