When people leave the armed forces, their medical records are of course transferred to the archives in Ottawa. In my case, Veterans Affairs Canada requested my medical records and had me fill out a document requesting that they be transferred to Ottawa. The next year I was asked to sign another document because the request had not yet been processed, and today I don't even know if they still have my records. I don't know what's going on, maybe they're understaffed, but it would be a great help to veterans if the processing of their file was improved and their individual needs were also addressed. They would be very grateful and it would remove some of the stress and anxiety.
On March 29th, 2022. See this statement in context.