Yes, I think that the transition process to civilian life after military service has to be made more humane. I think Mr. La Salle's testimony is extremely relevant. It's consistent with what we see on a daily basis in our offices.
We actually provide administrative assistance because, for veterans who come to our offices, just receiving an email from Veterans Affairs Canada often triggers a great deal of stress even before they open it.
I have regularly heard the speech we just heard about the fact that people prefer to give up on the benefits to which they're entitled because it's too difficult to apply for them.
Veterans are sleeping in their cars for years. When they're doing well, it's already difficult to fill out all kinds of forms and get access to a doctor to fill out the pink, blue or yellow form. On the other hand, when they're not doing well, it's like in The Twelve Tasks of Asterix. That's truly the reality for veterans. That's where organizations like ours come in to complement what already exists.
In our opinion, we need to be part of the solution. Yes, I think something has to change in the release process so that there's a continuum of services toward the end of military service and beyond. We have to avoid red tape and the fact that people who already have mental health challenges are caught up in processes that increase their stress.
