Being able to talk to human beings in person can already have a positive effect on veterans who need services. The fact that they can come to our offices already makes a difference.
We obviously have a multidisciplinary team of specialists in social work, criminology, special education and sexology, among other things. We're also available virtually. We have a variety of intervention methods.
We have a number of points of service, including a shelter for veterans—with or without children—who are experiencing housing insecurity or homelessness. We have a farm, and we also work with horses through our partner, Équi-Sens, which offers intervention services with the horses. We also use other means, such as music, which people really enjoy, including guitar and piano lessons. We also use creative arts, model kits, yoga and so on.
I think it's important to use a variety of intervention methods. Having as many as possible is part of our philosophy. We also try very hard to work with and for the veteran community. We develop ad hoc projects according to individual wishes as well.
We do a lot of integration volunteering, since veterans need to still feel useful and feel that they can serve again. However, since it isn't possible for them to take on full-time work due to certain health issues, they give a few hours of their time, get back into a routine, break their isolation and feel useful again. We use a lot of approaches.