I think it's double-edged. On the one hand, it creates paperwork. On the other hand, it drives action, timeliness and creates accountability in a way that's good.
One interesting thing about PCVRS is that they've implemented progress monitoring. If someone comes into the program and they're addressing depression and anxiety, for example, then their depression and anxiety is continually monitored. That's important. If we're helping people, then that should be evident in some sort of a quantitative way.
