Thank you.
I'd like to give Ms. Gibson a chance to respond to that first question as well, but I would like to return, I hope, and get your suggestions on how those things could be better. You mentioned a couple of things that you think could be better. I'd like to hear your thoughts on how that could work.
Ms. Gibson, do you want to fill us in? Have you had interactions with Veterans Affairs? What did you find were some of the challenges you faced in any dealings you had there?
