The other area we heard a lot about at the time and which there were several recommendations in that report about centred around communication and consultation and the lack thereof. Whether it be with the union, with veterans and their families, with Veterans Affairs employees or service providers, we are continuing to hear those issues four and a half years later.
Would you agree that lack of consultation and communication is still a problem? I think I asked that in light of the cuts that were made to the bureau of pensions advocates. I know that some of the concerns that you raised were about not being consulted or communicated with about those changes. I want your thoughts on that consultation and communication piece, how important it is and whether you think it's still something that's lacking in Veterans Affairs right now.