I've heard veterans say they're being told that the bureau can't even take on their cases. They just don't have the people.
Delay itself can be denial, and I think that's what we're seeing there, at the very least, when they're not able to have an advocate work for them. When you talk to organizations like the Legion, they're saying they're already planning on having to hire more people to do the job that should have been done by other people. They have to fill it, because the government's made these cuts. It's a pretty big struggle.
Ms. Josephian, in terms of service providers and access to them, a lot of veterans say when they're in more remote areas or further from a major centre, they're not really able to get.... It might be an hour's drive in some cases to go see one of the providers they're being pushed to by the PCVRS system, or they may have a smaller provider that they've worked with before or something that's a bit more tailored to their specific needs and they're being cut off from those kinds of things.
Can you speak to that? Is that something you're seeing as well? What kind of impact does that have when they're no longer able to work with a trusted provider? What does that do to a veteran when they go down that road?