Thanks, Chair.
I appreciate the presentation.
One thing that I think can often lead to poor outcomes for veterans and therefore down the road sometimes lead to things such as mental health challenges, addictions or, unfortunately, in some cases, suicidal thoughts or actually the act itself, is what many refer to as sanctuary trauma. That's when the trauma comes from those they expect to care for them.
In the case of VAC, it's something we, unfortunately, hear too often. Veterans come for support and then they face outrageous wait times. They face piles of forms and paperwork, constant changes in their case managers, denials of care and on and on. Often it leaves veterans feeling betrayed and uncared for.
Do you believe that sanctuary trauma is a real concern and something you need to take into account when you're considering your processes and changes at Veterans Affairs?