This is not our only program. Just to be clear, the disability benefits program is only one of the programs available to veterans. It is certainly one of the most important, and the response times are totally unacceptable. We are working very hard to reduce them in all areas, not only for disability benefits, but for all other programs as well.
I would like to mention the addition of human resources staff to improve the process, the reduction in the number of documents and other items, the training of our employees, and the improvement of the system to be able to process claims more quickly. Last year, we made more decisions than ever before in this program.
