Thank you very much, Madam Chair.
Thank you to our officials for being here for two hours this morning.
Mr. Freeman, I'm not sure if this is for you or Mr. Wentzell, but we've touched a lot on service delivery and modernization today. I know the minister talked about that a bit. All sides have talked about it, and I think we all have a common agreement that it's obviously critically important. How does the department take that $185 million or so that was invested in the budget and translate it into efficiencies on the service delivery side?
I'm sure you would agree with me that the best designed program is not that useful if it's not delivered efficiently and in a timely way. How do you go from service creation and identifying the service or program that works to getting it out in an efficient manner by using some of the funds that you touched on earlier? How do we translate those two things?