That's quite okay. I'm happy to provide good-quality answers.
This is, in fact, the goal of the service modernization project that was funded through budget 2025. It's to look at the veteran journey from application through to decision, to appeal and to pay and benefits for the veteran. That service modernization effort looks at the life journey of the veteran, including the process, the steps involved, the appeal, and the appeals that are in a particular categorization of favourability, and it brings that back to the front end of it. It's looking at the technology and at all of the systems from end to end.
