I guess the challenge is that veterans themselves, according to your own metrics, are reporting that their satisfaction in the quality of service they're getting from VAC, in their adjustment to post-service life and in the quality of programs they're receiving from VAC—all of those things—are showing that they're finding less satisfaction in those things, yet you have a bigger budget with fewer results.
You're a fairly new minister. Can you tell us what you've identified that you think isn't working right now and what you're going to do to fix it? What are specific items that you think aren't working right now and specific suggestions on what you'll do to fix them?