Okay.
Ms. Gauthier, this question is going to be related to you.
I'm disappointed. I remember in 2023 the comments about the suitcase—unfortunately, the screenshot here right now isn't that—but it's a carry-on suitcase that's overflowing with files that have not been dealt with.
Has your caseworker been dealing with you in person? I want to know, when they offered you MAID, did they do it by phone? Did they do it by email? Did they actually sit in front of you?