Mr. Speaker, I disagree completely with the statements made by the hon. member and by the president of the union.
On the contrary, our proposal calls for highly personalized and speedy services. For example, clients wishing to speak to someone in person will receive a response in half a day, instead of seven; those wishing to obtain pension information will receive a reply in one day, instead of thirteen; the response time in the case of appeals involving seniors will be reduced from eight weeks to one day.
Certainly our government has made it a priority to provide less costly, more efficient, and more humane services to seniors. This is not what the hon. member would have us believe.