All Department of Human Resources Development Canada (HRDC) points of service were studied during 1994 and 1995 as part of the review of government spending announced in the 1994 and 1995 budgets. A committee was established in each of HRDC's 10 regions to review all points of service and recommend a new service delivery structure.
The committees considered all relevant factors in forming their recommendations, and all recommendations were subsequently approved by the Minister of Human Resources Development.
As a result of the committees' recommendations, HRDC's new service delivery structure will have 308 offices across Canada, some of which will be administrative centres. Quebec will have a total of 78 offices, of which 28 will be administrative centres.
The Quebec regional committee recommended that HRDC's administrative centre for the Mauricie be situated in Shawinigan. The committee chose Shawinigan because this location provided the opportunity to share space and services with Revenue Canada, thus meeting the government's objective of reducing costs and ensuring the least possible effect on HRDC client service resources.
The committee used the same approach for the Saguenay-Lac St-Jean area, where it chose Jonquière as the site for HRDC's administrative centre because the regional taxation data centre was already there.
Question No. 21-