Mr. Speaker, I get the impression that I need to say again several times: 16,000 applications in four months. I am proud of the work that was done by the agency staff in very challenging circumstances.
Moreover, the auditor general describes the situation as an administrative nightmare. It was very difficult.
However, I would like to ask the official opposition where they were when an action plan was put forth to try to improve the system? Where were they when a conference was organized in Vancouver to consult the business community? Where were they when meetings were held with the business community in Montreal?