Mr. Speaker, in 2002, while the federal government is proposing initiatives to connect certain regions to the Internet, hundreds of people still do not have basic phone service. This is the case with the residents of Saint-Michel-des-Saints in Berthier—Montcalm. Yet back in 1999 the CRTC announced its intention to provide better service to areas where costs were high.
What explanation can the Minister of Industry give for the fact that, three years later, the CRTC is still busy negotiating “service improvement plans”, and what does he plan to do—