Mr. Speaker, Human Resources Development Canada set up a pilot project to process applications for employment insurance benefits by telephone in Moncton, New Brunswick, called Teledec. Teledec was then transferred to Bathurst to serve claimants in New Brunswick and Prince Edward Island, without hiring new employees. The result is that people wait for up to two days before the line is free and they can talk to an officer.
Will the minister finally provide quality service to the EI recipients of Prince Edward Island and New Brunswick, and hire people to do the work?