Mr. Speaker, as I have said to the member for Acadie—Bathurst, the government never stops trying to improve its services. Given the increasing popularity of these services, they can be overloaded, but the minister is doing her utmost to improve service.
I would like to list for him the things we are trying to do at the present time. We plan to improve services so that clients may obtain the help they need directly, 24 hours a day and 7 days a week; to improve the way calls are handled; to change the deadlines for reports so as to reduce busy periods; to train our employees so that they can help clients take advantage of all possibilities open to them; to ensure that clients have access to staff trained to meet their needs; and of course to encourage use of the Internet.
As I have said, serving Canadians is one of this government's priorities. The department will continue to seek ways to improve the quality of our services.