Mr. Speaker, my department is one of the large organizations that falls under federal jurisdiction. Whether they ship merchandise by train, by air or by boat, or provide telecommunications services, large corporations often have head offices in different provinces. As a result, their employees sometimes have to work in the other official language when the need arises.
In Quebec, some people speak English and need services in English, while others speak French and need services in French. We provide services to meet those needs.