Mr. Speaker, there is one point on which the parliamentary secretary and I would agree, which is that unemployed workers would like to see their claims processed efficiently and effectively.
We find that because of Service Canada's planned reductions in workers who deliver these services, it is not able to process these claims effectively and efficiently. We have seen that when the government cannot meet the speed of service targets, it changes the targets. It used to be that when people called to get information about their claim, Service Canada had 48 hours to provide the information. Now the target has been moved to five days.
Unemployed Canadians rely on their EI cheques to pay their bills. There is an impact on communities and small businesses. Could the parliamentary secretary explain the impact of these proposed service cuts on communities? What is the impact to unemployed Canadians who are relying on this money to pay their bills?