Mr. Speaker, service at EI call centres is the worst it has been in six years and yet the minister still will not admit she has a problem. She has the gall to blame staff for service slowdowns. That is outrageous. That minister cut 1,000 processing agent jobs. That is why call centres cannot keep up and jobless Canadians cannot reach anyone when they need help.
When will the minister stop her work to rule, admit she has a problem and fix Service Canada call centres?